ASSESS, DESIGN, DEVELOP, IMPLEMENT, STABILIZE AND OPTIMIZE

Our Approach

Project management is truly an art form. Depending on your business, your objectives, your goals, and the transformation you would like to see; we customize our approach to achieve the goals needed by your business. This customization allows our team to apply our approach to a broad range of complex projects and problems you encounter in today's healthcare environment. Our process begins by focusing on the following core factors to assess your project.

• People: Who are the people involved in the process and how are these people engaged in making that process work today? 
   
• Process: Where does this process cause your people, technology and business to stumble and how can the process be streamlined to ensure the best results for your business?
   
• Technology: What technologies are utilized in the process and how are they interfacing with other technologies your business may use?
   
• Communication: How does communication flow during this process? How does communication occur upstream, downstream, and how should it occur in the future if changes occur?
   
• Reporting: To ensure processes are stable and to allow continued optimization, targeted reporting is needed to make sure proper controls are in place and working well. To this end, what reporting is used today and what reporting will be needed tomorrow?

By fully identifying, defining and assessing each process and problem in these core areas, we are able to focus our efforts where needed and collaboratively develop a tailored solution.  We will not just solve the need at hand, but also allow consistent performance to be maintained in the long term. 
 

Managing Execution

To have the solution only takes you half way to attaining your goals. As skilled project management professionals, we know how to manage when areas need attention and when it is the right time to notify you of issues or concerns. We do this by focusing on:

• Monitoring project status: A key component of project management is knowing when to take action to prevent timeline slippage. This means we have to be able to predict “what might happen if” and create plans to avoid pitfalls and enact them timely.  We will utilize existing tools to help monitor the projects status and notify you of any issues.
   
• Providing guidance:  Our project manager will lead, participate in and provide insight where needed on key decisions for clinical and operational business areas impacted by the project.   We know we have to be flexible to fit inside your team.  Sometimes that means leading, sometimes it means being a staff member who can take on the details to complete a task.  We are not successful unless you are, so we are prepared to integrate seamlessly into your team where you need us to. 
   
• Facilitating Communication:  The biggest job of a project manager is maintaining the right level of communication amongst all affected parties.  Our project manager will interface with individuals that you deem appropriate to keep the team abreast of timeline issues, future needs, or other issues that need resolution.  We will work with you to create communication infrastructure where it may be needed to keep everyone knowledgeable and moving at the same pace and in the same direction.