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Patient Access is under attack. Again.
At least that is what it feels like to many leaders in this space. The No Surprises Act (NSA), live as of January 1, 2022, has a noble purpose of reducing surprise billing to both commercially insured and uninsured patients. This premise would lead you to assume that the bulk of the required changes and work effort would fall on the billing office. This assumption misses the mark, considerably.
In recent years, there have been four significant points of legislation that have had a direct effect on Patient Access processes and workflows (two are specific to Maryland):
SC&H Capital, a leading investment banking and advisory firm, announced today it has entered into a joint venture with two healthcare consulting firms, Healthcare Management Partners and I3 Healthcare Consulting, to better serve the strategic and financial needs of the healthcare industry.
i3 was engaged by a Maryland-based, multi-facility health system to transform its 3 facility Chargemaster.
i3 Healthcare Consulting developed a customized driver dispatch app for client Action in Maturity, helping move the client from a pen-and-paper process to a streamlined web-based interface, saving them time and subsequently allowing them to serve 74.6% more clients per quarter.
All healthcare providers have learned that credentialing is a critical component of healthcare business and part of the life blood of getting paid. If all know that to be true, then why is it so difficult to accomplish and sustain?